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Whether you're looking to transform your training programmes, explore VR solutions, or need technical support, our team is ready to assist you.
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Contact Information
- SENSORA GROUP
London Office - Mailing Address
1-75 Shelton Street
Covent Garden, London
WC2H 9JQ, United Kingdom - Email Us
info@sensoragroup.com - Business Hours
Monday - Friday: 9:00 AM - 6:00 PM (GMT)
Response Timeframe: 24-48 hours
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Frequently Asked Questions
Quick answers to common enquiries before you reach out.
Terms of Contact
Last Updated: March 31, 20261. Contact Information Collection
When you contact SENSORA GROUP via our website forms, email, or phone, we collect the personal information you voluntarily provide, such as your name, email address, phone number, company name, and the content of your message. We may also collect technical data such as your IP address to prevent spam and abuse.
2. Use of Contact Information
The information collected is used solely for the purpose of responding to your enquiry, providing requested information about our immersive solutions, scheduling demonstrations, or routing your request to the appropriate internal department (e.g., sales, support, or partnerships).
3. Data Protection and Privacy
We process all contact data in accordance with applicable data protection laws, including the UK GDPR. Your information is stored securely on our servers and is only accessible to authorised personnel. For comprehensive details on how we handle personal data, please refer to our full Privacy Policy.
4. Communication Methods
By submitting a contact form or emailing us, you consent to SENSORA GROUP contacting you via the email address or phone number provided. We will not use this specific contact event to subscribe you to marketing newsletters unless you explicitly opt-in to receive such communications.
5. Enquiry Handling
We strive to acknowledge and respond to all legitimate enquiries within 24 to 48 business hours. However, response times may vary based on the complexity of the request and current volume. We reserve the right not to respond to solicitations, spam, or abusive communications.
6. Confidentiality
Information shared through our general contact channels is treated with standard business confidentiality. However, please do not submit highly sensitive, proprietary, or trade secret information through the public contact form. If such information needs to be shared, please request a Non-Disclosure Agreement (NDA) first.
7. Third-Party Sharing
We do not sell, rent, or share your contact information with third parties for their marketing purposes. We may share your enquiry with trusted third-party service providers (such as CRM platforms or email hosting services) strictly for the purpose of managing and responding to your communication.
8. Opt-Out and Preferences
If you wish to stop receiving communications from us regarding your enquiry, or if you want us to delete your contact submission from our records, please reply to our communication stating your request, or email privacy@sensoragroup.com.
9. Contact Form Submission
By clicking "Send Message" on our contact form, you confirm that the information provided is accurate and that you have the authority to provide it. You also acknowledge that you have read and agree to these Terms of Contact.
10. Changes to These Terms
SENSORA GROUP reserves the right to update these Terms of Contact at any time. Any changes will be posted on this page with an updated revision date. Continued use of our contact channels constitutes acceptance of the revised terms.