Privacy Policy

1. Who we are

SENSORA GROUP is based in London, United Kingdom, and is the controller of personal data collected through this website.

2. Information we collect

• Contact details you provide, such as name, email and organisation
• Messages and enquiries you send us
• Technical data such as device, browser and usage information
• Where you consent, interaction data from immersive experiences

3. How we use it

• To respond to enquiries and deliver services
• To improve our website and products
• To meet legal and regulatory obligations
• To send updates, only where you have agreed

4. Legal bases

We rely on consent, performance of a contract, legitimate interests and legal obligation, depending on the activity.

5. Sharing

We never sell your data. We share it only with trusted service providers acting on our instructions, or where required by law.

6. Retention

We keep personal data only as long as needed for the purpose it was collected, then delete or anonymise it.

7. Security

We use appropriate technical and organisational measures to protect your information.

8. Your rights

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• Complain to the Information Commissioner's Office (ICO)

9. Complaints

If you are unhappy with how we have handled your personal data, you can raise a complaint with us and we will investigate it fairly and confidentially. Our Data Protection Complaints Policy explains how to contact us, what happens next and how to escalate your complaint if you remain dissatisfied.

Read the Data Protection Complaints Policy